Convenient service and support to homes and small businesses
Advanced Technical Systems Group provides convenient, experienced and affordable computer service and computer support to homes and small businesses. For a simple monthly fee, you can experience qualified support given by superior technicians!
We include:
- On-site service and support
- Remote service and support
- Email and phone support
- Response within 4 Hours
Our computer repair services provide:
- Virus Removal
- Data Recovery
- Networking
- Rebuilds
- Upgrades
- Archiving Data
We also specialize in computer security. A consultation will be needed to assess your network.
Silver Plan
- $40 per PC monthly
- 1hr of support per PC (Hardware, operating system, Antivirus) can be onsite or remote. Type of service required will be determined by the engineer.
- $150 per Server monthly
- 1hr of server support including OS, Antivirus, hardware change out (As long as covered by manufacture)
This plan will not cover any nonstandard applications (Billing, EMR, etc unless installed by us)
Included in this plan is a Cisco router with VPN connectivity to our network operations center as well as remote access. We will provide basic monitoring of key equipment for up/down status and basic SNMP mibs.
This plan includes a 4 hour response either by phone or onsite. Hours may be pooled together but expire at the end of each month. I.e. If 5 PC’s are booked the customer gets 5 hours total across the board. We understand that some PC’s will require more support than others. The hours however will not carry over to the next month they will reset.
There is a onetime assessment/installation fee of $1,200 but will include network inventory, network diagram, and asset list with serial and model #’s of equipment. If hardware is determined to be the issue the customer is responsible for the replacement of parts, we will install them under their contract hours.
Additional hours are as follows:
- Remote additional hours are $40 per PC.
- Onsite additional hours are $75 per PC.
Gold Plan
- $60 per PC monthly
- 2 hours of support per PC (Hardware, operating system, Antivirus) can be onsite or remote. Type of service will be determined by an engineer.
- $150 per Server monthly
- 1hr of server support including OS, Antivirus, hardware change out (As long as covered by manufacture)
This plan will not cover any nonstandard applications (Billing, EMR, etc unless installed by us)
Included in this plan is a Cisco router with VPN connectivity to our network operations center as well as remote access. We will provide basic monitoring of key equipment for up/down status and basic SNMP mibs.
This plan includes a 4 hour response either by phone or onsite. Hours may be pooled together but expire at the end of each month. I.e. If they book 5 PC’s they get 5 hours total across the board. We understand that some PC’s will require more support than others. The hours however will not carry over to the next month they will reset.
There is a onetime assessment/installation fee of $1200 but will include network inventory, network diagram, and asset list with serial and model #’s of equipment.
If hardware is determined to be the issue the customer is responsible for the replacement of parts, we will install them under their contract hours.
Additional hours are as follows:
- Remote additional hours are $40 per PC
- Onsite additional hours are $75 per PC.
ATSG Package Prices
Silver Plan PC Service
- One Year Plan - $480
- Two Year Plan - $864
- Three Year Plan - $1,224
Silver Plan Server Service
- One Year Plan - $1,800
- Two Year Plan - $3,240
- Three Year Plan - $4,590
Gold Plan PC Service
- One Year Plan - $720
- Two Year Plan - $1,296
- Three Year Plan - $1,836
Gold Plan Server Service
- One Year Plan - $1,800
- Two Year Plan - $3,240
- Three Year Plan - $4,590